Medical Virtual Assistant Services

HIPAA-Compliant Medical Virtual Assistants for Healthcare Providers

Virtual Assistant Services are Trusted by Thousands of Companies Around the World

Our Medical Virtual Assistant Services:​

Virtual Assistant Phone Answering Service is an important part of our virtual assistant services. In today’s fast-paced business world, ensuring that every phone call must be answered promptly and professionally. This is crucial to maintain excellent customer relationships, boost productivity, and improve your company’s reputation. Our virtual assistants are here to help you manage your phone correspondences, ensuring that no important opportunity passes you by.
Appointment Scheduling

MVAs are good at managing appointments: they can make new ones, change the times of old ones, and send direct notes to patients.

Billing and Insurance Management

These services can help with things like handling insurance claims, making sure insurance information is correct, and answering questions from patients about their bills. This makes sure that the revenue cycle management is accurate and effective.

Patient Registration

MVAs help collect and verify patient information, like insurance information, medical history records, consent forms, and more, which speeds up the onboarding process.

Medical Record Management

MVAs help healthcare workers by digitizing and organizing medical records of patients into formats that are easy to access and ensure the accuracy of the data.

Addressing Common Queries

Patients can quickly get answers from MVAs about clinic hours, location, general medical information, and available appointments. This frees up human workers to do more difficult tasks.

Transcription Services

These businesses are experts at turning medical notes, dictations, and voice recordings into written text that can be used for medical records.

Reminder Services

As a way to get patients more involved and to make sure they keep their appointments, medical virtual assistants set up automated reminders for their patients about medication doses, follow-up visits, and planned appointments.

Data Entry and Documentation

MVAs can help with data entry to make sure that test results, treatment notes, and patient information are saved correctly in electronic health record (EHR) systems.

Virtual Front Desks

As the name suggests, virtual receptionists greet patients when they check in and help them find the right departments or healthcare workers.

Claims Processing

MVAs help insurance claims managers handle claims more quickly and correctly, which reduces the amount of work they have to do and makes sure they get paid.

Language Translation

MVAs that can translate help break down language barriers in healthcare situations by making it easier for healthcare professionals and patients who speak different languages to talk to each other.

Remote Patient Monitoring

MVAs can keep an eye on a patient's vital signs, symptoms, and health data and send them to healthcare workers in real time. This is especially helpful for patients with long-term illnesses.

OUR SUB SERVICES

Why Choose Us?

Vetted Talent

Every virtual assistant is carefully screened, trained, and evaluated to ensure consistent quality and reliability.

Dedicated Support

You get a dedicated virtual assistant focused solely on your business needs and daily operations.

Flexible Plans

Choose simple monthly plans that scale easily as your business grows—no long-term commitments.

Secure Systems

We follow strict data protection protocols to keep your information safe and confidential at all times.

Quick Onboarding

Start working with your virtual assistant in just a few days, with fast replacements if needed.

Accountability

We manage performance, attendance, and productivity so you don’t have to.

Scalability

Add or reduce support anytime based on your workload.

How Our Virtual Assistant Services Works?

With just 4 steps, you’ll find that our virtual assistant hiring process has been created to find a virtual assistant to take on all of the duties related to daily task delegation.

1.

Discovery Call

Share your business needs, goals, workflows, and expectations clearly.

2.

Assigning VA

We select and assign a VA aligned with your requirements and industry.

3.

Direct Contact

Communicate directly via email, calls, WhatsApp, and other channels.

4.

Onboarding & Kickoff

Guided onboarding to align tasks, processes, and ensure a strong start.

Security & Confidentiality

Data Protection

We take data security seriously. All client information is handled with strict confidentiality and protected through secure systems, policies, and best practices to prevent unauthorized access or misuse.

Secure Information Handling

Your data is accessed only when required and handled responsibly by trained professionals. We follow structured workflows to ensure sensitive information is managed safely at every stage.

Restricted Access Control

Access to client systems and files is strictly limited to authorized team members only. Role-based permissions ensure that your data stays protected and visible only to those who need it.

Confidential Documentation

All documents, credentials, and business information are stored securely and shared only through approved channels. We maintain complete confidentiality at all times.

Encrypted Communication

We use secure and encrypted communication tools to protect emails, files, and messages—ensuring your business conversations remain private and secure.

Compliance & Safety Standards

Our processes align with international data security and compliance standards. We continuously update our policies to meet evolving security and safety requirements.

7 Virtual Assistant Services vs.
U.S., Canada, UAE and the UK rates

Hiring the right virtual assistant can significantly impact your business costs, efficiency, and scalability. Below is a clear comparison between 7 Virtual Assistant Services, traditional in-house staff, and US, Canada, UAE – and UK-based virtual assistants  so you can make an informed decision.

Starting price

Recruitment fee

Vetted talent

US/UK Time Zone

Bilingual Virtual Assistant

Cultural compatibility

7 Virtual Assistant Services

$1099 / month

$ 0

YES

YES

English + Spanish/German

Cultural alignment

In-House Staff

$4000 / month

$500-5k

NO

YES

Native English Speakers

Same Culture

Virtual Assistant US-Based

$3500 / month

$0

May Vary

YES

Native English Speakers

Same Culture

Virtual Assistant UK Based

$3000 / month

$0

May Vary

YES

Native English Speakers

Same Culture

FAQ:

Frequently Asked Questions

A Medical Virtual Assistant is a trained professional who provides remote administrative and support services to healthcare professionals and organizations. They assist with various tasks, such as appointment scheduling, medical billing, patient communication, and more.
MVAs can help your office run more smoothly by taking care of administrative tasks so that your team can focus on caring for patients. We can make it easier for patients to talk to us, cut costs, and make things run more smoothly.
Yes, all of our MVAs have had special training in healthcare administration and know how to do tasks that are specific to the medical field. We have the skills to help healthcare workers in a good way.
MVAs can help with making appointments, medical bills and coding, verifying insurance, managing patient records, refilling prescriptions, entering data, and more. We can change what we do to fit your needs because our job is flexible.
People usually talk to each other through secure online tools, email, phone calls, and videoconferencing. We protect the privacy of your data and follow all the rules for the healthcare business.
Yes, we do care about keeping your info safe. Following tight protocols, our MVAs keep patient information private and safe, making sure they meet all HIPAA and other legal requirements.
Yes, based on the needs and budget of your practice, you can hire an MVA part-time, full-time, or just for a project.
We use EHR systems, advanced software for healthcare management, and other tools that are specific to our business. We can also adapt to fit your needs and use the software and tools that your business already has.
Yes, our MVAs have experience helping with video projects. We can help you set up virtual meetings, keep track of patient information, and make it easier for you to have consultations from afar.
Our prices are flexible and rely on things like the services you need, the number of hours you need them, and the level of expertise you need. We have reasonable prices and affordable rates to fit your budget.
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START PROJECT

WITH US!

We’re here to make your business run more efficiently, so you can focus on your core objectives.