Insurance Virtual Assistant Services — AMS360 Proficient

Hire a dedicated VA for your insurance tasks from $699/month for 80 hours. 7VAS delivers insurance virtual assistant services covering policy management, claims support, lead generation and client communication.

Our team manages policy renewals, claims follow-ups, and client communication across your entire book of business. We work around the clock so your clients always get quick, professional responses. 

Virtual Assistant Services are used by busy people
from amazing companies all over the world.

What Your Insurance Virtual Assistant Services Handles

Your insurance Virtual Assistant Services integrates directly into EZLynx AMS360 HawkSoft and all carrier portals with no ramp-up period, delivering across every core agency function from the first week. Our team manages policy renewals, claims follow-ups, and client communication across your entire book of business. We work around the clock so your clients always get quick, professional responses. Reliable support scales your agency.

Policy Management

New policy entry, mid-term policy endorsement processing, cancellation handling and insurance policy renewal pipeline management tracked within your AMS. Insurance certificate of insurance management fulfilled same-day for standard requests. Insurance compliance documentation filed accurately.

Claims Support

First-notice-of-loss intake, claims documentation and follow-up and carrier communication virtual assistant coordination from submission through to settlement. Every claim is logged with supporting documents fully verified and clients receive proper proactive status updates throughout.

Lead Generation

Structured outreach campaigns, new business submission support workflows and insurance CRM management virtual assistant records management so producers engage only warmed, pre-qualified conversations. No qualified lead falls through due to inconsistent follow-up or disorganised pipeline data entry.

Client Communication

All inbound client inquiries and service requests handled with insurance client onboarding support for new policyholders. Renewal outreach, mid-term communications and reactivation sequences executed on schedule — improving retention rates without consuming producer time on routine service tasks.

Admin and Compliance

Inbox triage, carrier correspondence and insurance compliance documentation filing completed daily. Your EZLynx AMS360 HawkSoft AMS reflects the live state of your book at all times. Weekly reporting keeps principals informed without CSR or producer time spent on manual data compilation.

Email and Calendar Management

Our Insurance Virtual Assistant Services keeps your inbox organized and your calendar up to date—handling emails, scheduling meetings ,  so nothing slips through the cracks. Backed by outsourcing virtual assistant for insurance best practices, we maintain your professional communication standards at all times.

Why businesses choose us

Why Choose 7VAS Insurance Virtual Assistant Services

How to Hire an Insurance VA — 4 Steps

Onboarding completes within 48–72 hours of your first Discovery Call.

Discovery call
1.

Discovery Call

Share your business needs, goals, workflows, and expectations clearly.

Assigning your virtual assistant
2.

Assigning VA

We select and assign a VA aligned with your requirements and industry.

Direct contact with your virtual assistant
3.

Direct Contact

Communicate directly via email, calls, WhatsApp, and other channels.

Onboarding and kickoff
4.

Onboarding & Kickoff

Guided onboarding to align tasks, processes, and ensure a strong start.

Security & Confidentiality

Data Protection

All client information is handled with strict confidentiality and protected through transparent systems and proven practices to prevent unauthorized access.

Secure Information Handling

We access your data only when necessary and manage it through qualified professionals. Our clear workflows ensure sensitive information stays secure at every point.

Restricted Access Control

Only verified team members can access your systems and files. Clear role-based permissions keep your data protected and visible only to those who require it.

Confidential Documentation

Every document, credential, and information piece is stored securely and shared only through approved channels. We maintain total confidentiality always

Encrypted Communication

We use transparent, encrypted communication tools to protect emails, files, and messages—keeping your business conversations private and secure.

Security Policy Reviews

We review and update our security practices regularly so the controls above stay current.

Insurance VA Plans and Pricing

All plans include a dedicated insurance VA, dedicated insurance account manager and direct communication. Zero placement fees. No long-term contracts required.

Full-time price

Recruitment fee

Vetted talent

US/UK Time Zone

Language support

Cultural compatibility

7 Virtual Assistant Services

$1,099 / month (160 hrs)

$ 0

YES

YES

English + Spanish/German

Cultural alignment

In-House Staff

$4000 / month

$500-5k

NO

YES

Native English Speakers

Same Culture

Virtual Assistant US-Based

$3500 / month

$0

May Vary

YES

Native English Speakers

Same Culture

Virtual Assistant UK Based

$3000 / month

$0

May Vary

YES

Native English Speakers

Same Culture

Frequently Asked Questions

Insurance virtual assistant services are remote support solutions where trained assistants manage the administrative, operational, and client-facing tasks that keep your insurance agency running. At 7 Virtual Assistant Services, our expert insurance virtual assistants handle everything from policy management and claims processing to appointment scheduling and email management—so your team can focus on growth.
Request a free consultation, share your agency's needs and task volume, and we match you with a pre-vetted specialist within days. Onboarding is quick, so your insurance VA contributes from day one without a lengthy setup.
Insurance virtual assistant plans start at $699/month for 80 hours, and the Full-Time Plan is $1,099/month for 160 hours. Every plan includes a dedicated account manager and no placement fees.
Yes. Our Insurance Virtual Assistant Services are trained to support a range of insurance types including medical, health, life, and indemnity—adapting to your agency's specialty and client base. Whether you need a medical insurance virtual assistant or coverage for complex indemnity policies, we have the expertise to match your niche.
Unlike general VA providers, our insurance team specializes in insurance workflows, from claims terminology to agency operations. Every assistant is vetted for industry knowledge and works under structured performance management, not as a generalist.
An insurance VA handles policy management, claims intake, certificates of insurance, renewal pipelines, new business submissions, lead outreach, client onboarding and compliance document filing in EZLynx, AMS360, HawkSoft and other major AMS platforms.
Yes. 7VAS supports life, health and commercial lines, including open enrollment support, policy endorsement processing, carrier communication and careful documentation that helps reduce E&O risk.

Scope of service: 7VAS virtual assistants provide administrative and operational support only. They do not provide insurance advice, do not make professional judgements, and are not licensed insurance agents, brokers or practitioners in any regulated field. Work is performed under the direction of the client.