Property management virtual assistant at a laptop with tenant and maintenance cards

Virtual Assistant for Property Management

Hire a dedicated property management virtual assistant from $1,099/month for 80 hours. 7VAS provides virtual assistants for property management who handle tenant communication, maintenance coordination, rent collection and listings.

Every VA is set up on your property software and processes during onboarding, so operations run smoothly from the start. Flexible monthly plans scale with your growing portfolio.

Virtual Assistant Services are used by busy people
from amazing companies all over the world.

What Your Property Management Virtual Assistant Handles

When you bring on a 7VAS property management virtual assistant, they work inside your existing tools and workflows as part of our real estate virtual assistant services. You are matched within 48–72 hours, and a structured onboarding session sets up access to your property software before work starts. From then on, your assistant supports the core operational functions your portfolio relies on.

Administrative Support

Your assistant manages calendars, schedules property visits and keeps lease documents accurate, so tasks that once took hours each week are handled for you.

Tenant Communication

Your assistant handles tenant-facing communication: answering inquiries, responding to maintenance requests and sending lease renewals. For calls, it pairs well with our phone answering service.

Maintenance Coordination

Your assistant schedules repair visits, tracks work orders and follows up with tenants until every issue is resolved.

Property Listing Management

Your assistant creates and manages listings across multiple platforms, with accurate, clear descriptions that attract qualified tenants. For short-term rentals, see our Airbnb virtual assistants.

Rent Collection

Your assistant sends payment reminders, tracks balances and processes invoices, keeping collection consistent. For the accounting side, see our bookkeeping virtual assistants.

Vendor Management

Your assistant manages vendor relationships end to end: sourcing contractors, comparing quotes and overseeing contracts.

Property Research

Comparable rental rate research, market trends and investment opportunities researched and compiled into clear, actionable reports so you can act quickly.

Emergency Response

When urgent situations arise, your assistant follows your escalation protocols, alerting the right people and keeping tenants informed.

Cost-Efficiency

Handing routine, time-consuming work to a virtual assistant can cost less than adding in-house admin staff for the same tasks.

Customized Solutions

Your assistant's tasks are set around the needs of each property manager and portfolio, and can change as those needs change.

Why Businesses Choose 7 Virtual Assistant Services
As Their Trusted VA Partner

How to Hire a Property Management VA in 4 Steps

From first contact to your VA going live in 48–72 hours. Tenant messages, maintenance requests and admin are handled while you focus on your portfolio.

Discovery call
1.

Discovery Call

We learn your portfolio size, property management software and daily workflow to identify the right VA for you.

Assigning your virtual assistant
2.

Assigning VA

We assign a VA experienced in tenant communication, maintenance coordination and property admin tasks.

Direct contact with your virtual assistant
3.

Direct Contact

Work with your VA directly through your preferred tenant and team channels, in real time.

Onboarding and kickoff
4.

Onboarding & Kickoff

We set up access to your property management software, tenant channels and escalation contacts for a smooth start.

Security & Confidentiality

Data Protection

All client information is handled with strict confidentiality, with clear policies that keep unauthorized people out.

Secure Information Handling

Your data is accessed only when a task requires it and is handled carefully by trained professionals.

Restricted Access Control

Client systems and files are accessible only to the people supporting you, with permissions limited to what each task needs.

Confidential Documentation

Documents, credentials and business information are stored securely and shared only through channels you approve.

Encrypted Communication

We use encrypted tools to protect your emails, files and messages, so your business communications stay private.

Security Policy Reviews

We review and update our security practices regularly so the controls above stay current.

7 Virtual Assistant Services vs.
U.S. and U.K. rates

Hiring the right virtual assistant can significantly impact your business costs, efficiency, and scalability. Below is a clear comparison between 7 Virtual Assistant Services, traditional in-house staff, and US-based and UK-based virtual assistants  so you can make an informed decision.

Full-time price

Recruitment fee

Vetted talent

US/UK Time Zone

Language support

Cultural compatibility

7 Virtual Assistant Services

$1,599 / month (160 hrs)

$ 0

YES

YES

English + Spanish/German

Cultural alignment

In-House Staff

$4000 / month

$500-5k

NO

YES

Native English Speakers

Same Culture

Virtual Assistant US-Based

$3500 / month

$0

May Vary

YES

Native English Speakers

Same Culture

Virtual Assistant UK Based

$3000 / month

$0

May Vary

YES

Native English Speakers

Same Culture

Frequently Asked Questions

A property management virtual assistant handles tenant communication, maintenance coordination, lease document management, property listings, rent reminders, vendor management and property research, remotely and without needing a desk in your office.

Book a discovery call where we learn your portfolio size, software and tenant channels. We then match you with a pre-vetted VA, usually within 48–72 hours. A structured onboarding session sets up tools, processes and access controls, and your VA starts on the agreed tasks.

Plans start at $1,099/month for the Part-Time Plan (80 hours). The Full-Time Plan is $1,599/month (160 hours), and larger teams are available as your portfolio grows.

Yes. We support property management companies with portfolios of any size, and larger portfolios can have several dedicated VAs covering tenant communication, maintenance coordination and reporting at the same time.

Many of our property management VAs work from our Cebu, Philippines office. They are English-proficient professionals experienced in property management workflows and tenant communication.

Your VA works in the property management software, email, phone and document tools you already use. Compatibility with your specific platform is confirmed during the discovery call, and access is set up during onboarding before any work begins.

Yes. Every 7VAS VA works under a formal confidentiality agreement, with client data accessed only within the scope of agreed tasks and never stored externally or shared with third parties. Data handling procedures are built into onboarding before any work begins. If your business has specific requirements, such as NDA arrangements or role-based access controls, we put these in place before your VA touches any data.

Yes, within an administrative scope. Your VA can answer leasing inquiries using the information and criteria you provide, schedule viewings, send rent reminders and track balances. Decisions on applications, lease terms and collection actions stay with you and your team.

No. A VA supports your property management team operationally, not professionally. They handle tenant communication, maintenance coordination, listings and paperwork so your property managers can spend their time on owners, tenants and decisions that need their judgement.

Scope of service: 7VAS virtual assistants provide administrative and operational support only. They do not provide legal, financial or real estate advice, do not make professional judgements, and are not licensed property managers, real estate agents or practitioners in any regulated field. Work is performed under the direction of the client.