By accessing or using any service offered by 7 Virtual Assistant Services LLC ("7VAS," "we," "us," or "our"), you ("Client," "you") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms applicable to specific services. If you are using our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not use our services.

7VAS provides professional remote virtual assistant staffing and support services to small businesses, entrepreneurs, and growing teams. Our services include, but are not limited to:

• General virtual assistant and administrative support
• Social media management and content scheduling
• Real estate, e-commerce, healthcare, and accounting virtual assistance
• Graphic design, transcription, and customer support services
• Other specialized support as agreed during onboarding

Specific deliverables, working hours, and scope are defined in your selected plan and any related onboarding documentation.

Services are provided according to the plan selected at signup, each covering a defined scope of work and hours per period. Plan details, terms, and any applicable policies are confirmed during onboarding.

• Plan terms, scope, and any renewal conditions are outlined at the time of signup.
• Unused hours within a billing cycle do not roll over unless explicitly stated in your plan.
• We reserve the right to update our plans and offerings from time to time, with reasonable notice.
• Continued access to services is subject to your account remaining in good standing.

To allow your virtual assistant to perform effectively, you agree to:

• Provide clear, lawful, and accurate task instructions
• Grant access only to the tools, accounts, and information necessary for assigned tasks
• Maintain timely communication through agreed channels
• Ensure that any content, data, or materials provided do not infringe third-party rights or violate applicable law

7VAS is not responsible for delays or service issues resulting from incomplete instructions, missing access, or unresponsive communication on the Client's part.

Every virtual assistant assigned to your account signs a Non-Disclosure Agreement (NDA) prior to engagement. We use encrypted communication channels and access-controlled systems to protect your business information.

You remain responsible for managing the level of access granted to your VA and for revoking access to accounts or systems once an engagement ends. 7VAS will not use Client data for any purpose outside the scope of the services provided.

You agree not to use 7VAS services to request or facilitate any task that is illegal, fraudulent, harassing, or that violates the intellectual property or privacy rights of any third party. We reserve the right to decline tasks that conflict with this policy or with our internal compliance standards, and to terminate an engagement where such use is identified.

All plans operate on a flexible, non-contractual basis. To cancel, notify your dedicated account manager; cancellation will take effect according to the timeline confirmed during onboarding. Any further details regarding cancellations are addressed on a case-by-case basis with your account manager.

If your assigned virtual assistant is not the right fit — due to skill gaps, communication style, or capacity — notify your account manager and we will identify and onboard a replacement VA, typically within 48 hours, at no additional charge.

To the maximum extent permitted by law, 7VAS and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claim related to the services shall be limited to the amount you paid for the services giving rise to the claim.

Either party may terminate services in accordance with the cancellation terms above. 7VAS reserves the right to suspend or terminate access immediately in cases of breach of these Terms or use of our services for unlawful purposes.

We may update these Terms from time to time to reflect changes in our services or for legal and regulatory reasons. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India, unless otherwise required by applicable local law in your jurisdiction.