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Calls · Scheduling · Insurance · Reminders · Records
Virtual Medical Receptionist Services. Every call answered, desk covered.
Every missed call is a missed patient, and clinicians spend too much of the day on front-desk work. Your dedicated receptionist VA manages scheduling, insurance verification and EMR data entry. Administrative support only: clinical questions go to your clinic staff.
What your virtual medical receptionist handles
Your VA runs the front desk tasks that keep the schedule full and records current.
New bookings, reschedules, cancellations and waitlists are managed across phone, email and patient portal, integrated with your scheduling system to prevent double-bookings.
Your VA answers enquiries about services, appointment preparation, referral status and provider availability. Clinical questions go to your staff.
Benefits and coverage are checked before appointments and the results are documented in your EMR.
Appointment reminders go out by phone, SMS and email. Prescription refill alerts and follow-up notices are managed for your team to review.
Patient records are updated and filed in your EHR so your in-house team has no manual re-entry. Access is role-restricted.
Bilingual receptionists who speak Spanish, German, Arabic or Portuguese can be matched to your patients. Telehealth visits are scheduled and confirmed, with access instructions sent to patients.
Why businesses choose 7VAS
A dedicated receptionist who learns your systems, with backup and a replacement guarantee.
Scheduling, insurance verification and EMR entry are handled by one dedicated VA.
Your receptionist is trained on the platforms you already use.
A secondary VA already knows your account, so coverage continues when your VA is out.
Work is reviewed, and every task is tracked in ClickUp.
One receptionist can support several providers, and multi-location practices can add more.
Billed monthly with no recruitment or placement fees.
If the fit is not right, we replace your VA within 48 hours at no cost.
Hire a virtual medical receptionist in 48–72 hours
Four steps. No recruitment fees.We learn your practice type, patient volume and front-desk needs.
You get a receptionist with healthcare administration experience.
Work with your VA and account manager by phone, email and WhatsApp.
Your VA is briefed on your protocols, workflows and communication standards.
Virtual medical receptionist plans and pricing
Every plan includes a dedicated VA, a dedicated account manager and direct contact by phone, email and WhatsApp.
- Dedicated VA and account manager
- No placement or recruitment fees
- Billed monthly on a recurring basis, no long-term contract
- QC review on every task, plus a backup VA
- Free replacement within 48 hours
How much could you save?
Compare a full-time 7VAS virtual medical receptionist with the usual full-time alternatives.
Typical starting monthly costs. In-house hiring can also add $500–$5,000 in recruitment fees; 7VAS charges none.
Security and confidentiality
Patient information is handled under strict confidentiality, and access is limited to what the work needs.
Every VA signs an NDA before any access.
Access to systems and files is limited to authorized team members.
Data is accessed only when a task requires it.
Documents and credentials are stored securely and shared only through approved channels.
We use encrypted communication tools for emails, files and messages.
We review and update our security practices regularly.
Free discovery call
Stop missing calls. Cover your front desk.
Book a discovery call and tell us about your practice and the systems you use. We will match you with a virtual medical receptionist.
- No recruitment or placement fees
- Signed NDA before any access
- Free 48-hour replacement guarantee