Virtual Assistant Services in Melbourne
Melbourne runs on hospitality, events, education and healthcare, with a big community of agencies and online retailers alongside them. A dedicated remote assistant on Melbourne time takes the bookings, inbox, invoicing and follow-ups off your plate every weekday.
How a Melbourne VA works
Your VA works remotely from our headquarters in Chennai, India, or our support centre in Cebu, Philippines, on your Melbourne hours and inside the tools you already use. You set the priorities; they handle the inbox, calls, bookings, follow-ups and admin, every weekday.
Plans start at A$999 a month for part time (80 hours) and A$1,599 for full time (160 hours), billed monthly in Australian dollars with no lock-in contract and no recruitment fees. Every VA signs an NDA before getting access, and if your VA isn’t the right fit we replace them free of charge, typically within 48 hours.
What your VA can take on
- Inbox and calendar management
- Customer emails, calls and enquiries
- Bookkeeping support in Xero or MYOB
- CRM updates and lead follow-up
- Social media scheduling and review replies
- Data entry, documents and research
Built for how Melbourne businesses work
Victoria’s capital has one of the world’s best-known café and restaurant scenes and a packed events calendar, with the Australian Open in January, the Grand Prix in March and the Melbourne Cup in November. It is also a major centre for universities and international education, medical research and healthcare, and the Port of Melbourne is the busiest container port in Australia.
Victoria uses daylight saving from October to April, and your VA moves with your clocks. Our Cebu team is three hours behind Melbourne in summer and two hours behind in winter, so their working day lines up easily with yours.
What a Melbourne VA often handles
- Bookings, function enquiries and review replies for cafés, restaurants and venues
- Patient bookings, reminders and invoicing for allied health and medical practices
- Orders, customer emails and returns for fashion and e-commerce brands
- Enquiries, applications and course admin for education and training providers
Melbourne FAQs
Does my VA change hours for daylight saving?
Yes. Your VA follows Melbourne time, so when Victoria switches to AEDT in October and back to AEST in April, your VA’s shift moves with it and your hours stay the same.
Can a VA help during Melbourne’s big events?
Yes. Your VA can handle the extra booking enquiries, confirm suppliers and staff rosters and keep customers updated. Plans are monthly with no lock-in, so you can add hours for the busy months and scale back afterwards.
Can my VA support an allied health practice?
Yes. Your VA can manage bookings and reminders in Cliniko or your practice software, process invoices and follow up unpaid accounts, and handle referrals. Clinical decisions stay with your practitioners.